Managing Your Subscription & Account

How to update account info and add new products.

13 articles in this collection
Written by Ariana Thompson, Julia Gardullo, and Eleanor Knight

What do I need to know as a new or returning customer?

A helpful list of key terms, FAQs, ans how-tos for new or returning customers, Hungry Harvest 101

Written by Julia Gardullo
Updated over a week ago

Subscription Settings

How do I switch to a different harvest?

Update your harvest subscription and change the box type

Written by Julia Gardullo
Updated over a week ago

How do I skip or pause a delivery?

Vacation hold, skip deliveries, pause account, suspend

Written by Ariana Thompson
Updated over a week ago

How do I remove a vacation hold?

Vacation, vacation hold, skip deliveries, pause account

Written by Julia Gardullo
Updated over a week ago

How do I change the frequency of a subscription item?

Weekly or bi-weekly subscription, frequency update

Written by Ariana Thompson
Updated over a week ago

How do I cancel or unsubscribe from my delivery subscription?

Cancel account, cancel subscription, stop deliveries, delete account, cancellation, discontinue, unsubscribe

Written by Ariana Thompson
Updated over a week ago

How do I update or change my recurring subscription items?

Add or remove items, recurring subscription update, reactivate your account

Written by Ariana Thompson
Updated over a week ago

Account Settings

How can I update my delivery address?

Update delivery address, change delivery address, moving

Written by Ariana Thompson
Updated over a week ago

How do I update my delivery instructions?

Delivery instructions, apartment building, home for delivery, driver instructions

Written by Ariana Thompson
Updated over a week ago

Where can I view my order history?

Order history, invoices, order receipts

Written by Ariana Thompson
Updated over a week ago

How do I reset my password?

Login help, forgot password, username, password help, reset password

Written by Ariana Thompson
Updated over a week ago

Provide Feedback

How do I contact you about an issue with my delivery?

What to do if your harvest doesn't arrive as expected, there's an error or quality issue, and where to send feedback.

Written by Eleanor Knight
Updated over a week ago

Harvest incomplete?

How to report missing items from your box.

Written by Julia Gardullo
Updated over a week ago