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Will you send an email when my customization window opens?

How you'll be notified of when you can edit your harvest contents

Eleanor avatar
Written by Eleanor
Updated over 3 years ago

Our procurement team confirms what we recover every week, and that gets loaded into your account under Upcoming Deliveries. Once the contents load, you can customize your harvest or update your never list. We'll send you an email with the subject line "Reminder! Customize your harvest," once this happens. That will let you know that you can login and make changes to your order :)

We'll send a second email with the subject line, "This Week's Harvest" a day or two before your order goes out for delivery. This email confirms the harvest contents and reminds you that your delivery is headed your way. If you customized, the email will show you the list of items you customized to receive. If you didn't customize, you'll see the general harvest list; all items on your never list will be substituted when we actually make your box!

If you don't receive either of these emails, please check your spam and promotions folder. You can mark any email from @hungryharvest.net as important to help these emails make their way to your primary inbox. 

Please reach out if you have any questions! You can chat with us on the site or email [email protected].

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