We always want your harvest to arrive safely to your home and kitchen, and we are always sad to hear when fruits & veggies get taken. If your harvest was stolen, we ask you to check two things for us:
- Were your delivery instructions followed?
- Do your instructions direct your driver to leave your box in a safe location?
Your delivery instructions help your driver find a safe & convenient place to leave your box. This is especially important for busy city streets and apartment buildings, where it can be difficult for drivers to deliver without detailed instructions. Some customers instruct our drivers to hide the box or provide entry through a code or lock box.
If you have any questions about how to update your instructions or you think your instructions were not followed, please chat us below or email firstname.lastname@example.org. We're here for you!