What's my customization window? When can I see what's in my harvest?

Our team recovers produce to fill your harvest every week. This is a big endeavor as we confirm what's coming with farmers & suppliers, coordinate shipping it to our warehouse, receive it, perform quality inspections, and then input the contents into our database for you to see. We try to complete this process as quickly as possible because we know you want to see what's coming :). That's why we try our hardest to commit to this timeline: 

DMV Customization Windows

---- DC, Maryland, Northern Virginia ----

Richmond Customization Window

Monday 4:00PM - Tuesday 4:00PM

Philly, Delaware, New Jersey Customization Windows

North Carolina Customization Windows

Florida Customization Window

Monday 6:00PM - Wednesday 8:00AM

Michigan Customization Window

Monday 9:00PM - Wednesday 5:00PM

FAQs (Frequently Asked Questions)

Q: How will I know my contents have loaded?
A: We send an email once those contents are loaded and ready to go. Keep an eye on your inbox for a message with the subject line, "Reminder! Customize Your Harvest." Sometimes, these emails go to spam and promotions folders, so we recommend marking our emails as important. 

Q: Is it possible to see my contents even sooner?
A: Unfortunately, this is the soonest we can confirm our contents. We have to give our farmers & suppliers time to get that produce to our warehouse. Our goal is to always perform quality inspections before we promise a certain item, and a part of that is ensuring the item arrives before we confirm contents. 

Q: Is the list in my account the final list?
A: We try our hardest to provide the exact list given, but due to the nature of how recovery works, we sometimes have to make last minute swaps based on availability. You should always receive an email if this happens! 

We hope this clarifies your customization window! If you have any questions, please chat us or email family@hungryharvest.net.