Customization 101

Every week, we'll send you a reminder when your customization window opens up. Your customization window depends on your delivery day and location. 

Ready to go? Here's how to customize:

  1. Log on
  2. Click edit on your upcoming delivery
  3. Click customize harvest
  4. Remove what you don't, add what you do! Just be sure to meet your minimum box cost.

Still unsure? Check out the video below to get the skinny.

Customization FAQ

Can I remove items to reduce the cost?
Every box has a minimum, so you'll always be charged at least that price. That's why if you remove an item, we recommend you add something to replace it. We want you to get the full value of your Harvest!

What happens to my never list?

If you decide to customize, it will take the place of your "never list." If you customize, what you change on the Customize Harvest screen is exactly what will arrive. If you don't customize, we'll honor your never list like usual :)

Does customization cost extra?
Only on our smaller harvests! If you order a Mini sized harvest, there is a $1.50 fee applied to every customized order to offset sorting and packing costs. We waive this fee on Full and Super sized harvests. 

Beyond this fee, you’ll only be charged more if you’ve added have a greater value than the contents of your normal delivery. Don’t worry, this is tallied as you customize your bag, so you can review any additional costs before you submit your customization. You'll see it under "Extra Produce Cost."

When can I start customizing?
Your customization window depends on your delivery day. We'll email you a reminder! You have up until your order cutoff time to customize your harvest.

Are all my changes final?
Start customizing and decide you want to go back to the standard harvest? Not a problem. We list the default quantities there for your reference. Just reset your quantities to the default before the order cutoff, and your customization fee will go away!

Do I have to customize?
Customizing is totally optional. If you choose not to make any changes, you won’t be charged the additional fee and we’ll send you your box of goodies based on what we’ve curated that week.

We're excited to give you more control over your harvest! Plus, this will help you only get stuff that you know you'll use as we continue our fight against food waste.

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