Customization 101

Every week, we'll send you a reminder when your customization window opens up. Your customization window depends on your delivery day and location. 

Ready to go? Here's how to customize:

  1. Log on
  2. Click edit on your upcoming delivery
  3. Click customize bag
  4. Adjust quantities to create the harvest of your dreams!

Still unsure? Check out the video below to get the skinny.

Customization FAQ

What happens to my never list?
If you decide to customize, it will take the place of your "never list." If you customize, what you change on the Customize Bag screen is exactly what will arrive. If you don't customize, we'll honor your never list like usual :)

Does this cost extra?
There is a $1.50 fee applied to every customized order to offset sorting and packing costs.

Beyond this fee, you’ll only be charged more than the price of your standard harvest if the items you’ve added have a greater value than the contents of your normal delivery. Don’t worry, this is tallied as you customize your bag, so you can review any additional costs before you submit your customization.

When can I start customizing?
Your customization window depends on your delivery day. We'll email you a reminder! You have up until your order cutoff time to customize your harvest.

Are all my changes final?
Start customizing and decide you want to go back to the standard harvest? Not a problem. We list the default quantities there for your reference. Just reset your quantities to the default before the order cutoff, and your customization fee will go away!

Do I have to customize?
Customizing is totally optional. If you choose not to make any changes, you won’t be charged the additional fee and we’ll send you your box of goodies based on what we’ve curated that week.

We're excited to give you more control over your harvest! Plus, this will help you only get stuff that you know you'll use as we continue our fight against food waste.

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